I am the proud "leaser" of a 2018 Buick Encore, sold and delivered to me in December 2017 by Pierre Bertrand. From my first exchange with Pierre, it was clear that he wanted me to be completely satisfied with the vehicle, and he went above and beyond to make that happen. He also followed up with me a few weeks after I had the car to make sure everything was OK and that I was happy with my new ride. I have, and will continue to recommend Pierre and Surgenor Ottawa to friends and family. I love my Encore!